Customer Support
OSG Water Ionizers Trusted Since 1970 for Pure, Refreshing Water
For over five decades, OSG Alkaline has been committed to delivering clean, great-tasting water to homes worldwide. Since our founding in 1970, we’ve taken customer care to the next level, ensuring every household enjoys uninterrupted, high-quality hydration with our comprehensive maintenance and support system.
97.3% Customer
Satisfaction
Our dedication to exceptional service has earned the trust of thousands, with a team of trained professionals ensuring your system runs perfectly.
Personalized
Home Maintenance
Our one-professional-per-car approach ensures thorough inspections, timely cartridge replacements, and expert repairs, giving you complete peace of mind.
Proactive Cartridge
Replacement Alerts
No more guessing when it’s time to change your filters. We notify you in advance via postcard, ensuring your water ionizer always delivers the purest water possible.
Seamless Customer
Management System
We track your cartridge replacement cycles so you don’t have to, keeping your system at peak performance without any hassle.
Hands-On Inspection
& Maintenance
Our specialized team visits your home, inspects the main unit, cleans essential components, and ensures everything is working flawlessly—because some things simply can’t be checked remotely.
At OSG Alkaline, we don’t just sell water ionizers
we maintain a lifelong commitment to your health, safety, and hydration. With trusted maintenance support, proactive service, and expert care, you can enjoy pure, worry-free water every single day.